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Privacy & Cookies.

How we collect, store and use personal data. Last updated April 2026.

1. Who we are

Hexagon Letting Co Ltd (company number 08085917) is the data controller for any personal information you share with us. Our registered office is 3 Station Road, Chadwell Heath, Romford, Essex, RM6 4BE.

2. What we collect

We collect information you give us directly (name, contact details, property addresses, ID documents for right-to-rent and AML checks) and information collected automatically when you use our website (cookies, IP address, browser data).

3. How we use it

To deliver our services (managing properties, paying rent, placing tenants), to comply with our legal obligations (HMRC reporting, AML, right-to-rent), and — with your consent — to send you occasional updates about Hexagon services.

4. Who we share with

Local authorities (for tenant placements), credit reference agencies (for tenant referencing), our regulators, and HMRC. We do not sell your data to anyone, ever.

5. Your rights

Under the UK GDPR, you have the right to access, correct, port and delete your data, and to object to certain processing. Email dpo@hexagonletting.co.uk to make a request.

6. Cookies

This site uses strictly necessary cookies to function. We do not use third-party advertising or behavioural-tracking cookies.

7. Complaints

If you have a complaint about how we have handled your data, contact us first at dpo@hexagonletting.co.uk. You can also complain to the ICO at ico.org.uk.