If you’re renting a property managed by Hexagon, this page is for you. Here’s what to expect — and how to reach us when you need to.
Submit a request through the form, or call us 24/7 for emergencies.
Go to form →Common questions about rent, repairs, deposits and your tenancy.
Browse FAQs →Each property has a named manager. Find theirs through our main team.
Get in touch →We make renting clear and simple, without undue stress or complications. Our team keeps up to date with the latest lettings and tenant regulations, so you can rent with confidence.
A security deposit — usually up to five weeks’ rent — is normally required. It’s held in line with a government-approved scheme such as the Deposit Protection Service (DPS), and you’ll be given the relevant prescribed information about the scheme used.
The deposit covers damage, breakages and any other liabilities under the terms of your tenancy agreement, and the scheme protects both tenants and landlords. Please note it can’t be used by the tenant to cover rent.
Register your interest in renting →During working hours, we aim to acknowledge every repair request within 2 hours.
You have one person to contact — not a call centre, not a queue.
We visit every property every 3 months — a chance to flag small issues before they grow.
Where deposits apply, they are held in a government-approved scheme. Full transparency at exit.
